• Remanufactured and New Compatible Toner Cartridges:

Q. Why use remanufactured toner cartridges?
A. Remanufactured cartridges can save 30% to 60% of the cost than OEM cartridges. We guarantee that the quality of our new compatible and remanufactured toner cartridges will match or exceed that of OEM cartridge. Using remanufactured cartridges promote several environmental benefits: save energy and conserve natural resources by eliminating the need for new components. Most components in a toner cartridge can be recycled. Otherwise they are to be dumped in landfill which is harmful and dangerous to our environment.

Q. OEM vs. Remanufactured Toner Cartridges?
A. New or OEM (Original Equipment Manufacturers) cartridges are made by HP, Canon, Lexmark, Apple, or other original manufacturers. They are usually manufactured using a combination of new and recycled parts at factories throughout the world. For example, on the box of an HP C4127X you can read: “This newly manufactured product may contain parts and materials recovered from the HP Planet Partners recycling program” and on the box of a Canon FX-4: “This cartridge may contain reconditioned parts and remolded materials.”

Remanufactured cartridges are those that have been remanufactured for another use. Remanufacturing process involves disassembling, cleaning, refilling toner, replacing appropriate components, print testing and repackaging. We remanufacture each cartridge to meet or exceed the quality standards of a new cartridge.

A. remanufactured cartridge is a cartridge that has been
  1. Completely disassembled
  2. All components inspected, separated and cleaned
  3. New drum installed or used drum is tested using the LT-777 testing machine
  4. New wiper blade installed
  5. New magnetic roller installed or used magnetic roller is tested using the LT-777 testing machine
  6. Toner container filled with new toner to original specifications
  7. Toner container sealed with pull-out strip to prevent leakage
  8. Cartridge reassembled and tested on proper equipment
  9. These cartridges are in effect are rebuilt from the ground up.

Q. Recycled vs. Remanufactured Toner Cartridges?
A. The term “Recycled” is a generic term that does not necessarily refer to the process or technology used to manufacture a product. Both remanufactured cartridges and refilled cartridge (a cartridge that is recycled using drill-n-fill method) can be labeled as recycled cartridges despite huge differences in their recycling processes. Please note that all our cartridges are remanufactured. Please read following FAQ for the difference between a refilled cartridge and one that has been remanufactured.

Q. Refilled vs. Remanufactured Cartridges? Do you sell refilled cartridges?
A. No. We do not sell refilled cartridges. All our cartridges are either new compatibles or remanufactured. Although some people still think of them as the same, there is a big difference between remanufactured and refilled cartridges. A refilled cartridge has been drilled out and refilled with new toner inside which is also known as "drill-n-fill" method. Since the drum and other parts are not reconditioned or replaced, refilled cartridges can cause many problems. Recycled cartridges using "drill-n-fill" method may damage your equipment. In fact, refilled cartridges have given the remanufacturing industry a bad reputation.

Remanufacturing process involves disassembling, cleaning, refilling toner, replacing appropriate components, print testing and repackaging. New compatible cartridges are those that are manufactured by a third party from all new components. We remanufacture each cartridge to meet or exceed the quality standards of a new cartridge.

Q. What is the diffference between a Remanufactured Cartridge and a Compatible Brand Cartridge?
A. While a Remanufactured Cartridge is one that has been subjected to the process outlined above a Compatible Brand Cartridge is a new cartridge assembled using all new components. The only major difference for a new compatible is that they are manufactured not by the Original Equipment Manufacturer (OEM) but by a third party. The majority operate their manufacturing plants under the same type of quality control systems the OEM's use.

Q. Can the Original Equipment Manufacturer (OEM) void my equipment warranty for using a remanufactured cartridges?
A. No. Equipment manufacturers cannot void warranty of your equipment or service contract for using remanufactured cartridges. Current Laws prohibit any manufacturer from requiring you to buy their product exclusively.

For more information on equipment warranties, visit the Federal Trade Commission on the web. See Consumer Protection - Federal Warranty Law.

Here is what HP says:
"HP's warranty: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect either the warranty to the customer or any HP support contract with the customer."